Digital transformation has enabled multi-device connectivity that not only facilitates the gathering and integration of previously unseen client data, but also allows for always-on customer experiences. Follow Siros Management Solutions to learn how your organization can use #Microsoft #Azure to eliminate legacy work tools and fully make the jump to digital.
3 Smart Ways to Exceed Your Customers’ Digital Expectations
The drive to become a customer experience-focused business doesn’t just come from the C-suite. Anyone with a deep understanding of today’s digital mandate and a strong vision for what digital experiences can do for customers and business can lead the charge.
There is potential for a huge upside, as businesses increasingly correlate strong customer experience with revenue growth. For leaders and teams wanting to combine creativity and technology, we’ve identified three ways to kickstart their experience-driven digital strategy.
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Empowering the assembly line
Discover how Microsoft Teams—launched in just three weeks during the pandemic—is helping Toyota integrate departments such as manufacturing, R&D, and sales into one app. This makes communication easier and processes more efficient throughout the organization.
CTTI transforms the Generalitat de Catalunya with Microsoft Dynamics 365
The Center for Telecommunications and Information Technology (CTTI) delivers computer and telecommunications services for the Generalitat de Catalunya. With Microsoft Dynamics 365, they’ve developed a holistic view that helps identify customer needs and puts the customer at the center of the organization. Requests are tracked through to resolution and evaluation—delivering personalized, omnichannel experiences resulting in improved customer satisfaction and retention.
FINNING | Digital Transformation on the Azure Cloud
Paper-intensive tasks aren’t only bad for the environment, they’re also extremely inefficient and prone to data loss. Watch this video to learn how Finning used digital transformation and Microsoft #AzureIoT to overcome this challenge and deliver superior customer experiences. To begin your own digital journey, contact Siros Management Solutions.