Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.

Steve Gleason on technology and making ideas come to life

How much can your data tell you? Are you using it to its full potential? Discover what Microsoft Azure makes possible with the cloud, big data and intelligence – whether your business is small or large, old or new. It’s the only consistent hybrid cloud delivering unparalleled developer productivity and comprehensive compliance coverage. Contact Siros Management Solutions today, and let’s harness the power of data to bring your ideas to life!

Bill Gates Says These Tech Innovations Will Change the World

When asked about where technology is headed over the next 20 years, Bill Gates said he hopes “to see technologies that center almost entirely on well-being” because “it would mean that we’ve successfully fought back disease.” While that dream may still be 20 years away, you can modernize your IT infrastructure today for the demands of tomorrow.

At Siros Management Solutions, we have the knowledgeable staff and resources to help you plan and implement your migration to the cloud. Contact us today to learn more about how we can help you find the right solution for your future needs.

The Workforce of the Future eBook

As we look to a future workforce powered by a partnership between computers and humans, how can we design, govern, and use AI responsibly? To look at the rewards and potential impact of AI, Microsoft launched a study called “Future Computed”. Read the results of this study and more in this eBook.

ROI Azure Synapse

Now is the time to end the struggle to maximize your ROI. Using Azure Synapse Analytics with Power BI, bring Big Data and Data Warehousing together in a single service to provide limitless analytics. Check it out!

New survey finds 22% of Americans have been targeted by digital fraud related to COVID-19

While the full economic impact of COVID-19 is still undetermined, United States Attorney Scott Brady noted, “I think we are really going to see an unprecedented wave of cyber attacks and cyber fraud. And that’s what we’re trying to prepare our partners and the public for.”

This article highlights the impact of COVID-19 as consumer spending shifts to e-commerce and fraud subsequently rises. Read the report here and learn how employing #MSDyn365Fraud targets these threats.